Operations & Management

Nathan Natal

Operations and retail professional with nearly three years in Amazon fulfillment — pairing hands-on logistics and performance-metrics experience with a management degree, and preparing for leadership development roles.

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About

Nearly three years of experience in operations and retail, primarily with Amazon fulfillment centers, developing expertise in logistics, performance metrics, and workflow optimization.

My background blends hands-on operational knowledge with a bachelor's degree in management — strong preparation for management and leadership development programs.

Based in: San Marcos, TX
Languages: English & Spanish (bilingual)
AI tools: AI-augmented builder — ships real products with AI coding agents (Claude Code)
Open to: Leadership & management development programs

Leadership Development
Motivating and supporting teams in high-volume, fast-paced environments to hit performance goals.
Problem-Solving
Identifying challenges quickly and implementing solutions that maintain quality and customer satisfaction.
Operational Efficiency
Streamlining workflows, improving accuracy, and maintaining productivity under tight deadlines.
Team Collaboration
Working effectively with colleagues across diverse roles to optimize processes and drive results.

AI Fluency

I build with modern AI tools, not just around them. I've directed AI coding agents (Claude Code) to design, build, and deploy production websites end to end — including this site — turning ideas into shipped products without a traditional engineering background.

Experience

June 2022 — Present
Fulfillment & Sortation Associate
Amazon, Inc. · San Marcos, TX
Seasonal & full-time.
- Supported large-scale warehouse operations — order selection, packing, and inventory management — to meet strict delivery timelines, including Peak season when sales rise up to 50%.
- Ensured accurate, efficient processing of shipments by category and destination, contributing to on-time distribution and preventing late deliveries to customers.
- Strengthened problem-solving, adaptability, and time-management skills while thriving in a high-volume, fast-paced fulfillment environment.
July 2021 — November 2021
Associate & Customer Service
Hobby Lobby · Austin, TX
- Delivered customer service by resolving inquiries and maintaining a positive shopping experience.
- Managed inventory and merchandising for seasonal sales events (Fall and Christmas), restocking shelves to keep product availability high.
- Promoted safety and efficiency by maintaining organized, hazard-free workspaces.

Education

May 2026
Bachelor of Business Administration (B.B.A.)
Texas State University · San Marcos, TX
Concentration in leadership and decision-making studies. Overall GPA: 3.44.
Relevant coursework: Business Intelligence, Accounting, Leadership, and Management.
- Graduated Cum Laude
- Dean's List — Fall 2022, Spring 2023 & Fall 2025
- Texas State University Merit Scholarship recipient
In progress
Google Project Management Professional Certificate
Google · Online · Coursera
Hands-on certificate covering project initiation, planning, execution, Agile, and stakeholder management.